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FAQs

1. Our Pathways, Learning Material, and Resources

General Information about Pathways:

What types of learning pathways do you offer?

Okana offers three learning pathways:

  1. Pathways: A set of comprehensive pathways split into bite size modules based on BIM according to ISO 19650 (Membership subscription renewed annually)
  2. Masterclass: Expert led advanced masterclasses (One time payment option)
  3. Flixo Energy Licencing: Flixo Energy licences for assessing 2D thermal bridging (One time annual payment option)

For more information, access our Training brochure.

Okana’s learning pathways are suitable for both beginners and professionals in the AEC industry who want to deepen their expertise in specific areas such as safety, sustainability, BIM applications, and related software.

You can get started without prior knowledge. Anyone can enrol regardless of their experience or expertise.

You can complete the BIM learning pathways without accessing the ISO 19650 standards. We have done all the hard work and aligned and extracted all the key information and guidance from the standards.

Enrolment and Access:

How do I enrol in a pathway?

To get started, please visit our website www.training.okana.global and sign up to purchase the learning path of your choice.

Log into your account and navigate to your dashboard’s ‘My learning paths’ option to access all your learning materials.

No, once a learning pathway is purchased, it cannot be switched to a different one. Please choose carefully when selecting your learning pathways.

Pathway Structure and Learning Format:

Are the learning pathways self-led or instructor-led?

All learning paths are self led. However, you can request instructor led learning by filling out the bespoke training request from here.

Our community allows you to connect with other learners and participate in forums and groups to engage, ask questions and share insights. For any other query, contact us at training@okana.global

Yes, all the learning paths are self-paced and divided into bite-size sections to facilitate integration around your busy schedule.

The modules take 5 – 20 minutes to complete. All our pathways and masterclasses have different durations, so check each estimated time displayed on each pathway.

Yes, we have quizzes embedded at the end of each module to assess and reinforce your learning.

Module Content, access and Updates:

How often is the pathway content updated?

We update our content promptly when standards, legislation, and regulations change. We always notify our learners of updates.

For the best user experience, we recommend accessing the content from a PC or laptop. However, you can also view the content on a mobile device.

You will have access to the pathway for one year from the day of subscription or purchase.

You will have access to the masterclass for one year from the day of subscription or purchase.

You can only access our content online on our learning platform.

Customization and Additional Features:

Can you create bespoke training for us?

Yes, we can customise training content according to your needs. Please fill out the form here to submit your request.

Yes, we can add your training content to our platform. Please submit your request by filling out the form here.

Technology and Support:

What technology or equipment do I need to access and complete the courses?

To successfully access and complete the courses, you will need a stable internet connection, a PC or mobile device/tablet with good audio visual capabilities, and the latest version of a web browser.

You can contact us at training@okana.global for technical issues or other questions.

A mobile app is in our future roadmap and will be available in 2025. You can currently view the content using your mobile device internet browser.

Accreditation and Free Trials:

Are your pathways accredited or recognised by any professional organisations?

OCN London has accredited our BIM pathways, and each has micro-credentials. Currently, these are only available to higher education. Please submit your request by filling out the form here.

We currently do not offer free trials. Each pathway has sample content which you can view before purchasing.

2. Certificates

Where can I access my certificate?

You will receive a certificate for every learning path and pathway you complete.

No fee is charged for your certificate.

Log into your account and navigate to the ‘My certificates’ option on your dashboard to access your certificates after completing a learning path or module.

Yes, we encourage you to share your completed learning paths and pathways on LinkedIn or any other social media platforms you prefer.

3. User Account, Progress Tracking, and Community

Account management:

How do I create or update my account?

To create your account, please sign up at https://training.okana.global To update your account information, simply sign in and make changes to your dashboard.

You will receive your Flixo licence via email. It can take up to 2 days to process after payment. If you have not received the licence after 2 days, don’t hesitate to get in touch with us at https://training@okana.global

Log into your account and access your dashboard to view your progress through your learning pathways and pathways.

Community Engagement (Subscription Only):

Can I interact with other learners on the platform?

Yes, you can interact with fellow learners using our community option.

Log into your account to access our community options on your dashboard, where you can engage in groups, forums, and discussions.

4. Subscriptions, Licenses, and Payment

Subscriptions:

How do your membership subscriptions work? What's included?

Our membership subscriptions are renewed annually, providing access to comprehensive pathways with content based on digital, safety and sustainability in the built environment. To find out more, view our training brochure.

You can cancel your subscription at any time under ‘My Account.’ However, you will still have access to the content for the duration of your subscription.

Licenses:

Can I transfer my masterclass or subscription to someone else?

No, you cannot transfer your masterclass or subscription to someone else.

No, it is not mandatory to purchase a Flixo licence along with the Flixo learning path.

You will have 12 months of access to Flixo Energy software. Depending on the licence purchased (Singleplace or Floating), it will depend on how many devices you can use it on.

Payment and Discounts:

What payment methods do you accept?

We accept online payments by all major debit/credit cards using Stripe . We can provide invoices; don’t hesitate to contact us at training@okana.global

Please get in touch with us at training@okana.global

5. Corporate and Group Training

Group Training Packages and team account setup:

Can I set up an account for my team for multiple learners?

A team licence lets you set up a team account with multiple users.

A team licence enables you to manage multiple users and track their progress to generate reports and insights. We offer special prices based on the number of users. View our training brochure for further information.

You can generate reports through our group management feature to track progress and assess team performance.

Yes, you can request bespoke training for your organisation here.

Yes, you can request bespoke training for your organisation here.

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